Vivere in Italien

Pharmacies in Italy: How Does the Farmacia Actually Work?

Bastian und Svitlana Glumm
Foto: © Bastian Glumm
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Anyone looking for a pharmacy in Italy will find one quickly. The green cross, sometimes red, lights up in almost every town, often right in the center, sometimes several times on the same street. Farmacia is written above the entrance, and that really says it all. The system works, it is accessible, and for most visitors and those moving to Italy, a trip to the pharmacy turns out to be less complicated than expected.

How the Farmacia differs from the German model

The most noticeable difference is the structure. In Italy, there are no pharmacy chains. Each farmacia is an independent business, usually privately run, often in family hands for generations. That shapes its character: more personal, more direct, and sometimes more consultation-oriented than what people are used to in Germany.

Opening hours follow the rhythm of Italian daily life. The typical schedule runs from 8:30 a.m. to 12:30 p.m. in the morning and from 3:30 p.m. to 7:30 p.m. in the afternoon, with a midday break, naturally. Anyone who urgently needs something outside these hours will have to find the so-called farmacia di turno, the pharmacy on emergency duty. Which one that is will be posted on the door of every closed pharmacy, published in local newspapers, and is usually available online as well. In larger cities, pharmacies are open around the clock.

What is available without a prescription

In Italy, some medications are available over the counter that would require a prescription in Germany, including certain antihistamines and other common preparations. The availability of over-the-counter products is more generous in Italy than in Germany. A practical note: product names may differ from their German equivalents. Anyone looking for a specific medication is better off knowing the active ingredient rather than just the brand name. The active ingredient will get results at any farmacia.

What medications cost in Italy

Those expecting to save money on medications in Italy will, in most cases, be disappointed. Several comparative studies consistently show that over-the-counter medications are more expensive in Italy than in Germany, and for some preparations significantly so. Anti-nausea remedies, for example, cost nearly twice as much in Italy as in Germany. Vitamin supplements and cough medicines are also noticeably higher in price.

The reason is structural: since the government does not regulate prices for over-the-counter medications, each pharmacy sets its own. This leads to considerable variation, and tourists typically end up paying more than necessary. The practical recommendation is therefore: anyone looking to put together a travel medicine kit for a trip to Italy is better off buying common medications in Germany beforehand. Those who need something prescription-based while in Italy and have health insurance will pay between 10 and 100 percent of the cost out of pocket, depending on how the medication is classified.

The Parafarmacia: an Italian specialty

Anyone browsing a larger shopping center may come across a parafarmacia. This is not a full-service pharmacy but rather a shop that sells exclusively over-the-counter products, dietary supplements, cosmetics, and freely available medications. Prescription medications are not available there, but the parafarmacia is often open longer and easier to reach.

Foto: © Bastian Glumm

Getting by without Italian language skills

The concern about not being understood in a foreign language is usually unfounded at the farmacia. In tourist regions, many pharmacists speak English, and in larger cities often German as well. For added certainty, writing down the active ingredient or the symptom works everywhere.

General practitioners and health insurance

For those moving to Italy, the pharmacy is only one part of the picture. Anyone living in Italy permanently needs a general practitioner, known as the medico di base, and must register with the Italian national health system. This is done through the local health authority, the ASL (Azienda Sanitaria Locale). Those who are registered there are entitled to a general practitioner and pay only the statutory co-payment for prescription medications.

The question of health insurance in Italy is one of the most important practical topics for anyone moving to Italy, and considerably more complex than finding a pharmacy. The subject has been covered in depth in a dedicated article: Health Insurance in Italy: What Those Moving There Need to Know.

Emergency in Italy

Anyone in urgent need of medical assistance in Italy should call 118, the national emergency medical services number. The emergency room in public hospitals is called Pronto Soccorso and is staffed around the clock. The nearest Farmacia di turno is often the faster first point of contact for minor complaints, and the advice provided there is traditionally taken seriously in Italy.

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